Terms & Conditions
Welcome to Travl. By using our website (https://www.travl.ae) or purchasing any service from us, you agree to comply with the Terms & Conditions below. Please read them carefully before proceeding.
Clear & TransparentNo Hidden ClausesUAE JurisdictionUpdated Regularly
General Information
- Travl provides travel insurance and day-by-day travel itineraries for visa applications and travel planning. We do not issue dummy flight tickets or hotel reservations, and we do not handle visa applications.
- Our services are intended for legitimate use only. Misuse for fraudulent or illegal purposes is strictly prohibited and may result in legal action.
- These Terms & Conditions apply to all visitors, users, and customers of Travl.
Use of Services
- By using our website, you confirm that you are at least 18 years old or have parental/guardian consent.
- You agree to use our services only for lawful and legitimate purposes.
- Travl reserves the right to refuse service to users engaging in fraudulent, abusive, or illegal activities.
Payments & Refund Policy
- All payments must be made through the secure payment options provided on our website.
- All payments are non-refundable except in cases of system failure or when the service is not delivered as described.
- If you experience any issue, you must contact us within 24 hours of purchase for review.
User Responsibilities
- You are responsible for providing accurate and complete information when placing an order.
- Travl is not responsible for consequences arising from incorrect or incomplete user information.
- You acknowledge that a travel itinerary is a planning document, not a booking. It does not reserve flights or hotels and must not be presented as one.
Intellectual Property
- All content on Travl - including text, graphics, logos, and software - is owned by Travl and protected by copyright law.
- You may not copy, reproduce, distribute, or create derivative works without written permission.
Disclaimer of Liability
- Travl does not guarantee visa approval or any outcome related to visa applications.
- We are not liable for direct, indirect, incidental, or consequential damages resulting from service use.
- It is your responsibility to ensure our documents meet the requirements of relevant authorities.
Privacy Policy
- Your privacy is important to us. We only collect necessary information to process your order and deliver services.
- Full details are available in our Privacy Policy.
Amendments
- Travl reserves the right to update or modify these Terms & Conditions without prior notice.
- Continued use of the website indicates acceptance of updated Terms.
Governing Law
- These Terms & Conditions are governed by the laws of the United Arab Emirates.
- All disputes fall under the exclusive jurisdiction of UAE courts.